we use various common carriers (LTL) for oversized packages. We no not believe profits should be made on shipping and we shop freight companies to bring you the best shipping rates possible. We welcome any freight company you choose and will not add any additional fees. Oversized packages include our Wheely and Slider dock floats.
ACCEPTANCE OF GOODS: Buyer shall examine all goods immediately upon delivery. Damaged goods NEEDS TO BE REFUSED and sent back to shipper. The delivery receipt need to be signed and stated DAMAGED GOODS. Customers will have within (5) working days of this time to notify Carolina Docks & Floats of damaged products. Failure to follow these instruction will result in default of new product shipment. **Note if items are lost during shipment we do not overnight them. They need to be signed as missing and the fastest we can get replacment parts out is UPS or fedex Ground. Customers are subject to extra fees if a redelivery fee is issued for missed appointments and it is the customer responsbility to make sure that a freight truck can access your area of delivery. If the driver needs Assistance then you need and most be able to help driver unload freight. refusal to assist during delivery could result into additional fees. the delivery is NOT inside delivery only curb side. NOTE!!!if customer cancels order while in transit then they will pay shipping cost and recosignment fees if necessary
**All credit card orders are viewed before being processed for accuracy in shipping charges. Our shopping cart shipping rates does not calculate for shipping charges, All Glide-N-Ride products must be shipped through common carrier. We will shop around for freight rates to give you the best overall rate possible. Any customer ordering watercraft floats or boat docks will contacted through phone or email to give you the exact shipping cost.
If you would like a shipping quote in advance feel free to contact us at 803-924-2451. We ship to the continental U.S. only.