FAQ

Q. What is the best way to “launch my personal watercraft into the water”?

A. Slightly push up on the front of your personal watercraft. Using your legs and body lean into your watercraft until it moves slightly over the back of the watercraft float. Then sit on your personal watercraft and rock back and forth until your personal watercraft slides into the water. View the video of the launch process.

Q. What is the Warranty of your Slider and Wheely Dock Products?

A: We offer a 4 year limited warranty on all of our watercraft floats. Click here for warranty document.

Q. Can I adjust the rollers on the Wheely Dock
A. Yes you can !!! Free washers are available upon request to place under the axle of the roller. Using these washers will raise the roller which can improve the performance of the wheel. Using these products is optional. Click here for Wheel Shim Assembly diagram

Q. How can I make launching easier on the Slider Dock?
A. The best way to have an easier “launch” is to reduce the friction between your Slider Dock float and your watercraft. We offer a special formulated product called “Glide Grease” that you rub on the rails of your watercraft float. Optional products include non stick “Pam” or a bar of wax. Using these products is optional.

Q. How do I drive my personal watercraft onto the Slide or Wheely dock float?
A. The best way to park your personal watercraft onto the watercraft float is to approach your float at “Idle” speed and let your watercraft bow sit on the float entry way. Then apply throttle until your personal watercraft is about one-fourth onto the float. After a few tries you will learn how much thrusting power is needed to provide the proper parking. View drive on video

Q. What colors do you provide?
A. Beige color is offered because it greatly reduces heat adsorption as compared to black and gray colors.

Q. Can I leave my Slider Dock or Wheely Dock in during the winter months?
A. Moving ice will tear and damage your watercraft float, but freezing water will not damage or crack the Slider or Wheely Dock durable outer polyethylene shell or foam filled inside. If you plan to take out your float in a stand alone or fixed dock application we recommend using the external 4″ pipe holder kit. This kit will allow you to uninstall your float from the pipes rather then uninstalling the pipes.

Q. Are the watercraft docks shipped through FedEx or UPS?
A. These units are shipped through various LTL (Less then Truck Load) carriers.

Q. How can I secure my watercraft to the float and protect it from theft?
A. Our patent pending bow stop includes a molded loop which you can secure your watercraft. If you do not have a bow stop, you can secure your watercraft to your attachment kit or by placing a dock cleat on your floating dock or fixed dock and securing your watercraft to the dock cleat.

Q. Which attachment kit should I use for my floating dock?
A. We highly recommend using our hot dip galvanized steel attachment kits for front mount installation on floating docks. Our polyethylene arm kits are more ideal for side attachments to floating docks. If you have any additional questions try to use our attachment kit finder wizzard